> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.7sky.ua/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Chats

Chats are used to communicate with **users** or user **groups** in the space.
### Who initiates communication
A user with **any role** can initiate communication in a chat or chats. 

![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/0/3/f3036dffe30be800/85fa5842-fb30-4de1-bc48-b111f3_h8b01l.png)
An administrator can activate the function of receiving **notifications** in the browser.
### How to start communication

![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/0/3/f3036dffe30be800/084d56d7-5419-4b8b-8a0b-e671ec_qznie0.png)
In the left sidebar of the main menu, select the Communication page and choose the **name** of a user or group to start a chat with.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/0/3/f3036dffe30be800/9ee146df-213e-4839-827c-208477_3jpd1b.png)
On the **teacher**'s page, the message content will appear as follows.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/0/3/f3036dffe30be800/83cd69ca-2b59-4c7a-b1cf-9c88c2_7sxl80.png)
Note the option to add **emojis**, which makes communication more lively.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/0/3/f3036dffe30be800/f227dee4-05eb-4480-b7d0-0a9bfa_879sdw.png)
After sending, the author's message is highlighted in **blue**.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/0/3/f3036dffe30be800/dc210efd-0a4e-4f6c-90d5-5ed974_1l0rvth.png)
On the **student**’s page, you can add not only **emojis** to the message but also **files**.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/0/3/f3036dffe30be800/0fac10a1-65e0-4034-9f3a-4a729b_19mw4m9.png)
After adding, **other options** (such as reply/add reaction/delete the message) become available by clicking the button with three horizontal dots (more actions).

![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/0/3/f3036dffe30be800/6dbcb212-49f6-4238-a032-d8a657_xv1bok.png)

In the chat on the **teacher**'s page, the reply will appear as follows.

![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/0/3/f3036dffe30be800/7b1e64a7-2dbe-49b2-9712-93baed_d9s0ml.png)
The student will be able either to **continue** the conversation or **initiate** it in the chat of **any** group or subject to which they are **added**. 

![](https://storage.crisp.chat/users/helpdesk/website/-/f/3/0/3/f3036dffe30be800/c2dc421c-8d03-4034-9367-1a2327_1df1rl8.png)
Participants **involved** in the communication will be highlighted in **green**.
If necessary, the student can also use a **voice message**.